Privacy Policy

At DigitalAIO, we believe in transparency regarding the data we collect. When you use our services or interact with our website, we may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and company details provided via contact forms or project briefs.
• Technical Data: IP address, browser type, device specifications, and operating system collected automatically through analytics tools.
• Project Assets: Any files, credentials, or proprietary data you explicitly share with us to complete your requested services.

The information we collect is strictly used to provide, improve, and personalize our services. We use your data to:

• Process project requests and deliver web/app development services.
• Communicate with you regarding project updates, invoices, and support.
• Improve our website's performance and user experience.
• Comply with legal obligations and enforce our Terms & Conditions.

Note: We will never use your project assets or confidential business data for any purpose other than executing your specific contract.

Our website uses cookies and similar tracking technologies to track activity and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates.

We may employ third-party companies and individuals (e.g., hosting providers like Vercel or AWS, payment processors like Stripe) to facilitate our Service. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

The security of your data is of utmost importance to us. We implement industry-standard security measures, including SSL encryption, secure server hosting, and strict access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Depending on your location, you may have specific rights regarding your personal data, including:

• The right to access, update, or delete the information we have on you.
• The right of rectification if your information is inaccurate or incomplete.
• The right to object to our processing of your Personal Data.
• The right to request a copy of the information we have on you in a structured, machine-readable format.

To exercise any of these rights, please contact us directly at hello@digitalaio.com.